How to Order (Terms and Conditions of Sale)

The information contained in this page is intended for healthcare professionals only.

Baxter's Medication Delivery business offers a single source for medication delivery products and services, including drug delivery systems, intravenous solutions, sets, infusion pumps, parenteral nutrition products, anesthesia devices and pharmaceutical agents.

Customer Service/Order Entry

(Hours: 7:00am-6:00pm CT)
One Baxter Parkway
Deerfield, IL 60015

Tel: 1-888-229-0001
Fax: 1-888-229-0020

Note: Orders are required to be placed electronically. Call 1-877-334-2298 to speak to an eCommerce representative.

Sales Inquiries

Contact your local Sales Representative at 1-888-229-0001, #1

Hardware Parts & Service

Infusion Systems
Includes repairs, technical support and training inquiries.

1-800-843-7867 (1-800-THE-PUMP).

Nutrition Compounder Hardware Support

Fax: 1-602-678-0180

Product and Technical Inquiries

Medication Delivery (excluding Nutrition)

1-800-933-0303 Fax: 1-888-229-0030

Clinical & Software Support

Fax: 1-847-948-4969

Quality Management / Product Surveillance

1-800-437-5176 Fax: 1-847-270-4022

Hardware Billing

Contact your local Sales Representative for equipment and rental and leasing inquiries

Credit & Collection

One Baxter Parkway Deerfield, IL 60015

Fax: 1-847-948-3354

Customer Operations

Invoice and credit issue inquiries


Electronic Commerce

Customer Setup, Inquiries and Training


Locate your Sales Rep


Terms and Conditions of Sale

Please click on the link below to download the terms and conditions of sale (pdf)